Here’s another example of how information alliances can greatly improve the customer experience. Even more compelling is how information alliances can improve our children’s education, in light of budget cuts and the cut backs in government support.

School Districts Allowed to Delay Updating Textbooks. This was the headline in a recent Sacramento Bee article. The story reports how the Elk Grove school district will be allowed to delay adopting new textbooks until 2013. Budgets that were designated for upgrading 2002 and 2003 books will instead be used to save jobs in the district. The article goes on to suggest that by the time new books are adopted California schools may be using 15 year old math books and 9 year old history books.

The reality is that the publishing industry needs to be significantly overhauled, just like many other “closed networks”, such as the real estate and music industries. The education market would greatly benefit from Information alliances between publishers, writers, teachers, students, and many other collaborators who have skills and experience. The problem is that every old industry tries to hold on to as much of their empire for as long as possible. However, the ferocity of the Internet is conspiring to decimate these industries.

UC Davis has taken a unique approach to solving the “pricey textbook” problem. In the article Professors hope to turn page on pricey textbooks , I read that UC Davis professors have come up with a unique way to make textbooks more affordable. The article, written by Caitlin Cobb, goes on to say “Expensive, used textbooks have long been a bone of contention among college students.” Well … duh!

I’m not an expert on education, but it appears to me that their unique idea, of building information alliances between multiple authors, i.e. the wiki approach, makes complete sense. The Davis Enterprise elaborates on how the collaboration is amongst students from multiple colleges and universities.

“Students have to spend a lof of money on textbooks, and publishers will come out with a new version of the textbook, but really they are just playing around with the used book market.” This was a quote from Andrew Waldron, the vice chairman for undergraduate matters.

In my estimation, Mr. Waldron is all too correct. Information today is very fluid and dynamic. And, with the ubiquitous nature of the Internet, information flow and collaboration should be the mantra. In fact, let’s extrapolate the solution a bit further. What if the information alliances were extended to the local printing company, such as Kinko’s/FedEx? Those students who really wanted a “hard copy” of the textbook can select their favorite local printer; click a button and presto – instant textbook. It might even be bought at 1/2 the cost of the “publisher’s version” sans expensive book cover.

The idea of a collaborative textbook makes SO much sense. You now give the “intellectual power” to a collective whole, rather than limit it to a select few. It’s hard for me to fathom that any one publisher or any one author is the final and ultimate authority on a topic, especially in this new age of accelerated Internet discovery.

One other powerful offshoot of these textbook information alliances is that you’ve now engaged students at a much higher level than ever before. They now can take a sense of ownership in the materials and content. In this way, they may even learn and absorb more. Isn’t that what learning is all about anyway?

Is this a novel idea or an idea whose time has come? After all, aren’t we in the 21st century?

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I’ve been a long time Amtrak rider since moving to the burbs north of San Francisco seven years ago. I must admit that I hate driving and prefer to be driven. It would be great if I could own a limousine and hire a chauffeur, but alas, I’m limited to public transportation or driving my own car.

The problem with Amtrak and generally most public transportation is that they don’t really cater to their customers. The information alliances that they’ve built with partners are zero to none. For example, how often have you jumped on Amtrak, say from Sacramento, and got to your final destination in San Francisco, without missing some type of connection? An information alliance / business development effort with the San Francisco public transit system could solve this problem in a heartbeat.

I remember one day leaving San Francisco Fisherman’s Wharf on Amtrak and arriving in Richmond, CA only to have missed my connecting BART service by 52 seconds. Yes, that’s how long it took to get from the Amtrak track to the BART track … down one set of stairs … up another. Again, an information alliance, an exchange of data … bits … would have helped me to make my connection.

The problem, I’ve been told, is that each transit authority is only responsible for their little fiefdom. Forget about customer service. Let’s just get our trains there on time … our time, that is. An information alliance with other transit authorities does not help individual company’s “on time” schedules, but it would help us, “the customer.”

I recently read an article about the slippage of Amtrak train ridership on the Capitol Corridor route. The story was written up in the Davis Enterprise. The article states that while ridership is down this year, on-time arrivals are at an all-time high. It doesn’t take a brain scientist to see how easy that is to accomplish … ridership DOWN … on-time arrivals UP?

Amtrak, like so many other public transportation systems should consider themselves as being in the “people moving business”, as Jeff Jarvis would say, NOT in the train business. By building information alliances with BART, the San Francisco Muni, AC Transit, CalTrain, and countless other transportation companies, we all might take public transportation more often. And, after all, isn’t that what we all want for a greener America?

Here’s another information alliance that can be exploited. What if when you arrived at your final destination a rented bike rack was waiting at your disposal? Or, what if a Zipcar or heaven forbid, even another public transit system that was timed to meet up with a “foreign” transit system?

There is no easy answer to this problem. But, there is no way out without an answer. In other words, we have the ability to build information alliances and data exchange. Someone has to start this business development effort in order to change the “drive my car” mentality in California.

It’s outrageous to hear companies like Amtrak boast about on-time arrivals when the real end-to-end experience for the customer is what’s really lacking. An information alliance / exchange of data and a tad bit of planning would really enhance the experience for the customer. It might even perhaps raise ridership because customers would feel confident in getting to their final destination hassle free and timely, if not “on time.”

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There’s a lot to be said, both good and bad, about real estate business development. For years the world of real estate business development made many people rich, allowed them to retire sooner rather than later and also helped families fund college educations for their children. Now, with the housing crunch and financial debacle, is business development in the real estate market still a good bet? Depends on which real estate market you choose to develop: OFFLINE or ONLINE.

Allow me to first explain the offline real estate market. By offline real estate market, I mean residential homes, apartment buildings, raw land and commercial office buildings … in other words, the physical world of real estate.

Developing business opportunities in the offline real estate market made a lot of people rich, but it also decimated a generation. If you had the good fortune of “buying low and selling high”, you made out like a bandit. However, like stocks, real estate business development is not for the “un-initiated”, nor is it for anyone who doesn’t do their homework. And, even if you do your homework, there are a lot of bad deals and crooked people out there.

Offline real estate development requires an understanding of demographics, local markets, finance, and much, much more. In addition, it requires plenty of money, especially these days, to finance down payments, mortgages, insurance and taxes. It also requires looking at the big picture. It’s all great and wonderful to think about the upside, but what about the downside? In other words, how can you get burned?

Let’s explore an example. Suppose a crooked real estate agent brings you a deal that just looks tremendous on paper. It only requires an investment of a few thousand or perhaps a few hundred thousand in order to make millions. The developer has a great track record and wants to bring low cost housing to people who need it. In fact, the real estate agent believes so much in the deal that he/she has also invested in the deal.

Keep in mind the old adage that if it seems too good to be true, it probably is. There are so many scam artists in the world of offline real estate. And, the biggest problem of all is that the stakes are very high, indeed. You can lose thousands, if not hundreds of thousands or your life savings in offline real estate business development. As a tip, one good tool to check for scam artists, like crooked developers is www.ripoffreport.com.

Contrast OFFLINE real estate business development with ONLINE real estate business development. What is this you ask? It’s the world of building businesses leveraging the Internet.

For example, buying and registering a domain name is analogous to buying a piece of raw land in the physical world. Creating a website, then, is analogous to building a house on that piece of physical land. And, adding content (images, text, video, etc.) on your website is like adorning your physical home with furniture, pictures and such.

How is business development executed in the online real estate market … by creating value for your online property. Let’s take an example. When www.PartyPoker.com first launched, it was merely a website for like minded people to pass the time playing poker. Today, it is the #1 gaming site on the Internet, as tracked by www.Alexa.com.

How did Party Poker become numero uno … through community and social proof. They built the best poker site, invited people, friends of friends and affiliates. How do they make money … through advertising and the cultivation of their subscriber base.

Compared to the cost of offline real estate, acquiring, building and maintaining online real estate is peanuts. Yet, the rewards can outstrip those of offline real estate by a thousand fold, if not more. One real life example is the sale of YouTube to Google for $1.65 Billion in 2006.

There are many more examples of online real estate business development opportunities. The key is to pick a niche, understand your demographics, put down stakes, build your dream site, and invite your flock. Sound familiar?

Read more articles from David Chan.